OUR MISSION
Making freshly-made meals affordable and accessible to anyone, anywhere, anytime.
Core Values
1. Customer Obsession
We always view the experience from the Customer’s eyes. We put customers first in every decision, surprise and delight. Our Customers have a choice and our Customer’s time is a luxury. We are committed to treating each Customer as if they were family.
2. Body of One
We are committed to creating a fun, friendly and positive environment where open communication is encouraged. Loyalty to the Team is critical. We are stronger as a Team than as individuals. Personal agendas are submissive to the purpose of the whole - which is feeding people “en masse”, in an inclusive and affordable way, the way Jesus did.
3. Teamwork
We bring together the best in all of us by valuing and respecting one another equally and working towards common goals.
4. Value
We give our customers value for their money with diverse meals and filling portions at a fair price point. Our food is made fresh – no preservatives, processed or frozen ingredients.
5. Growth
We are committed to continuous improvement and being able to adapt to change. We must always be on the leading edge to exceed our customer’s needs and continuously grow the business.
6. Honor Your Words
We believe in honoring contracts, following through thoroughly, being radically transparent, assumption-free, clear and respectful in communication and in action.
7. Velocity and Quality
Quality comes first, within appropriate deadlines. Instead of speed, we optimize for Velocity—a vector consisting both the right direction and magnitude for speed. We take pride in being an efficiency monster (EM).
8. Problem Solving
We maintain the intellectual honesty to face a problem head on. After identifying the root causes, we are committed to a proactive, constructive, system-building solution for each problem. The world is a puzzle to be solved with enthusiasm.
9. Accountability
Our success depends on the consistency and reliability of our Team Members, Strategic-partners, process, culture and technology. We empower all Team Members and Strategic-partners to take responsibility and accountability for the Customer’s ultimate satisfaction; Results matter.
10. Inclusivity
We take an inclusive approach to bold ideas and disagreements; they give birth to innovation. We honor the different cultures and beliefs of our Strategic-partners, Customers and Team Members. While we recognize the importance and value the ideas and beliefs of each Team Member and Strategic-partner, NOSH Simple does not promote any political, religious or social opinions.